1. Acceptance of Terms

By accessing or using the services of True Coast Immigration Services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our services or website.

2. Description of Services

True Coast Immigration Services provides immigration consultation and support services related to Canadian immigration programs. Our services may include consultation sessions, application preparation, document guidance, and immigration strategy advice.

Please note that we do not grant visas or immigration status. All immigration decisions are made solely by the relevant Canadian government authorities.

3. Consultation Services

Consultations are provided to help clients understand their immigration options and receive professional guidance. Consultation fees are charged as indicated on our website.

If a client proceeds with a full immigration process through our services, the consultation fee may be deducted from the total service cost as outlined during the consultation.

4. Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful information during consultations and application preparation. Providing false or misleading information may result in delays, refusal of applications, or termination of services.

Clients are also responsible for submitting required documents within the requested timeframe.

5. Payment and Fees

Clients agree to pay all applicable service fees as communicated during consultation or service agreements. Fees may vary depending on the complexity of the case.

Consultation fees are generally non-refundable unless otherwise stated.

Government fees charged by Canadian immigration authorities are separate from our professional service fees.

6. No Guarantee of Outcome

While we strive to prepare strong and complete applications, we cannot guarantee approval of visas, permits, permanent residency, or citizenship applications. Final decisions are made solely by Canadian immigration authorities.

7. Confidentiality

We respect the confidentiality of our clients. All personal information provided during consultations or application preparation will be handled securely and used only for the purpose of providing immigration services.

8. Termination of Services

We reserve the right to terminate services if a client provides false information, violates applicable laws, or fails to comply with the agreed service terms.

9. Limitation of Liability

True Coast Immigration Services shall not be liable for any losses, delays, or damages resulting from decisions made by immigration authorities or from inaccurate information provided by clients.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website or services after updates constitutes acceptance of the revised terms.